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2 replies

Anshul_Saini
Community Manager
Community Manager
November 8, 2022

Hi @mdjoynal26990466p9rn,

 

Thanks for reaching out. In addition to Monika's suggestion, try updating to Illsuatrtor 2023 and opening files in it.

If it doesn't help, would you mind sharing the file with us here or via DM? We'll check it on our end.

 

Thanks,
Anshul Saini

Monika Gause
Community Expert
Community Expert
November 6, 2022

You can try and open it ion Acrobat. Does that work? THen you could create a new file and place that file in it. Embed. Won't be fully editable, but at least some of it saved.

Also: send it to that address. Maybe @Anshul_Saini can help - thank you!

 

And please: make regular baclkups. Save different versions.