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N
Navajith Cheluveedu
Participant
March 9, 2025
Question

PNG image Relocated while reopening the file

  • March 9, 2025
  • 1 reply
  • 271 views

When you drag and drop a PNG file into your artwork in Adobe Illustrator, save the AI file, and reopen it, the PNG image may shift positions.

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
March 10, 2025

Hello @Playful_Dazzle5F99,

Thanks for sharing the details. While I check this with the team, would you mind trying to use the option for File>Place to insert the PNG files and sharing your observations?

Looking forward to hearing from you.

 

Anubhav

N
Navajith CheluveeduAuthor
Participant
March 16, 2025

Hello Anubhav,

Thanks for your response.

Yes, I tried using File > Place to insert the PNG files, and it's working perfectly.

However, we've been working in Illustrator for the last 8 to 10 years, primarily using drag and drop to place images. Interestingly, in my recent interactions with the Adobe team, they introduced me to the File > Place method, which was new to me.

That said, the exact issue with drag and drop remains unresolved. I’ve been facing this issue for the past six months, I believe. Has there been any recent update affecting this behavior? Or is File > Place now the recommended method moving forward?

Looking forward to your insights.

Best,
Navajith

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
March 20, 2025

Hello @Playful_Dazzle5F99,

I have shared the details with the product team and I will update this thread as I have more info. For the time being, kindly use the option for File>Place.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Anubhav

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