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bojankuk109
Participant
February 24, 2025
Question

PNG picture in Illustrator after save in PDF shows only as a white shape


Hello everyone
I hope you can find a solution to my problem

In the Layout i have a placed PNG picture, and after save in PDF shows only as a white shape

3 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
February 24, 2025

Hello @bojankuk109,

Would you mind confirming the version of Illustrator installed if this happens with all files and screenshots of the layers panel and the PDF settings used so I can better assist you?

Anubhav

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bojankuk109Author
Participant
February 25, 2025

Hello Anubhav, 

Thanks you
I have the latest version, updated.
What I noticed is that this only happens in preview or if you open it via the Web, not through Acrobat.

 

 

 

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bojankuk109Author
Participant
March 5, 2025
 

SOLVED
Just need to ochange Process colour > Solid colour, or delete all Solid colours from Pallete

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