Skip to main content
Participating Frequently
June 24, 2022
Answered

PNG white background turn yellow

  • June 24, 2022
  • 2 replies
  • 485 views

just today i realized that the PNG photo ( transparent background)

will turn yellow and the content of the image turns bluish.

 

the artwork is good but after I save, close, and reopen the problem came out. 

Does anyone have this issue and any idea how to solve it?

This topic has been closed for replies.
Correct answer Anubhav M

Hello @YoLover 

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the matter.

 

Meanwhile, I would request you to try the suggestions shared by Anshul on this community post (https://community.adobe.com/t5/illustrator-discussions/pngs-linked-in-show-up-in-purple-white-with-yellow-background/m-p/12979594) and share your observations with us.


Looking forward to your response.

 

Thanks,

Anubhav

2 replies

Participant
July 10, 2022

I have the same exact issue, did you find the solution? 

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
June 24, 2022

Hello @YoLover 

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the matter.

 

Meanwhile, I would request you to try the suggestions shared by Anshul on this community post (https://community.adobe.com/t5/illustrator-discussions/pngs-linked-in-show-up-in-purple-white-with-yellow-background/m-p/12979594) and share your observations with us.


Looking forward to your response.

 

Thanks,

Anubhav