print

Hello @Metin_?ahin8424,

 

Thank you for sharing those details! To further investigate and resolve the issue, could you confirm the following:

1. The version of Windows (e.g., Windows 11, version 22H2).

2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.).

3. An MSInfo file capturing your system details. You can generate this by pressing Win + R, typing msinfo32, and pressing Enter. Once open, go to File > Export and save the file.
4. Confirm whether the printer is connected locally, via a network, or Wi-Fi, and if the issue occurs with all files or specific ones.

 

These additional details will help us pinpoint the cause of the issue and guide you toward a resolution.

 

Looking forward to your response!

Best,

Anshul Saini