Printing issues with epson Et 3830, window 11

Forum|Forum|1 year ago
February 4, 2025
2 replies
2585 views

Hi, I have used ilustrador long time ago but since last year I found out some issues to print, trying all the settings out I can't get the right colors, for example sage green and shades, beige and shades, dusty ping and shades are printing like grays. My printer is a Epson ET 3830 and work thru windows 11, inwould like to knownthe right presets to get the real colors on matte glossy sticker and photo paper. Thank you!!

How-to

Brad @ Roaring Mouse

Community Expert

What I would try first is to save the file as a PDF and print THAT. If that comes out better, you can assume there's incorrect double color magement happening in Illustrator to make the incorrcet colors.

What's your system and what are your printer settings? and what are you selecting in the Output / Color Manement section of Illustrator's print dialog?

M

MimaOAuthor

Participant

Thank you Brad I really appreciate all your support. My printer is an Epson ecotank 3830, my Pc use windows 11 and the colors settings are rgb: apple rgb, cmyk: coated fogra39, relative colorimetric, color management's color handling let ilustrator determine colors printer prifile apple rgb, relative colorimetric, even tho If i print thru photshop us the same thing..

Monika Gause

Community Expert

Many printer drivers have their own color correction. -are these all turned off?

Do you use the recommended paper and the correct settings for it?

Are you using the recommended driver for your system or just a driver that you could somehow get to work?

What does EPSON say to all of this?

Tina_Irvine

Community Expert

Hi @MimaO,

Are these colours that you're creating yourself? If so, try removing blacks and adding other colours to darken as needed. If it's a photo, make sure it's CMYK and then try eyedropping to check colour values, or if you have Photoshop, have a look at channels. Adjusting colours to remove some black should hopefully help.

M

MimaOAuthor

Participant

Hi Tina thanks a lot for your response, actually those are colors that I took from pinterest and typing by myself the hex code but when I'm printing those colors comes out dark like grays, long time ago I used to use the color settings(edit) Adobe rgb, photo paper matte, even if is glossy, standard resolution and worked perfectly but since nov last year even using the same settings i couldn't get the right colors, I have tried different settings but I don't get them right and I don't know what else to do..

Tina_Irvine

Community Expert

I highly recommend printing in CMYK. RGB printing has it purpose, but standard ink for desktop printers is generally cyan, magenta, yellow, and black. Would you be able to provide 2 hex code examples? I'll take a look and see if we can get this sorted.

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