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Participant
March 26, 2023
Answered

Problem during installation

  • March 26, 2023
  • 2 replies
  • 576 views

There was a problem during installation, help me figure out how to make the window bigger so that the button is available

 

This topic has been closed for replies.
Correct answer Anubhav M

Hello @Egor290772767gqr,

 

Thanks for reaching out. Would you mind trying to install Illustrator using the Creative Cloud application (https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html) and checking if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

2 replies

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
March 28, 2023

Hello @Egor290772767gqr,

 

Thanks for reaching out. Would you mind trying to install Illustrator using the Creative Cloud application (https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html) and checking if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

Participant
October 12, 2023

i tried this link but issue not solved

 

Anshul_Saini
Community Manager
Community Manager
October 16, 2023

Hi @Lavina32873287uq6y,

 

I'm sorry to hear that you're encountering issues with the installation. To assist you better, I'll need more information:

  • Illustrator Version: Please specify which version of Illustrator you are trying to install.
  • Operating System: Let me know the version of your operating system (e.g., Windows 10, macOS Monterey).
  • System Specifications: It would be helpful to know your computer's specifications, such as CPU, GPU, and RAM.
  • Error Message: If you received any error messages during the installation process, please provide details or screenshots of the error.

 

With this information, we'll be able to provide more tailored assistance to help resolve the installation issue.

 

Best,

Anshul Saini

Ares Hovhannesyan
Community Expert
Community Expert
March 26, 2023

Try change your display resolution settings.

Participant
March 26, 2023

did not help..