Problem issue with path permission

Forum|Forum|1 year ago
April 7, 2025
1 reply
192 views

Hello all, I have Illustrator version 29.4 (64 bit) on Windows 11 (24H2) on HP workstation Z2 G9.

Intermittently, but with increasing frequency, I receive a warning dialog prompting me to set read and write permissions for the following directory: C:\Users\cristina.zorzi\AppData\Roaming\Adobe\Adobe Illustrator 29 Settings\it_IT\x64\

I have previously adjusted these permissions, and the message temporarily ceased appearing.

However, the issue has now recurred. What is the permanent solution to resolve this?

Thank you in advance
Cristina

Performance

Anubhav M

Community Manager

Hello @Cristina ParcoPan,

Could you check if the problem persists if you run Illustrator under a different administrator account (Windows)?
Also, check if you have any antivirus software running, temporarily disabling it and share your observations.

Looking forward to hearing from you.

Anubhav

C

Cristina ParcoPanAuthor

Participant

Hello @Anubhav M ,

thank you for your reply.

I can't work with an administrator account, I only work with a normal user not administratro. May be this the problem ?

I have installed Kaspersky Endpoint Security as Antivirus Software. Do you know issue with it ?

Thank you and best regards

Cristina

Anubhav M

Community Manager

Hello @Cristina ParcoPan,

Kindly try the suggestions shared in this post, so we can better help you with this: (https://adobe.ly/4lfGc9D).

Anubhav

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