Problem starting up Illustrator

Dear Anubhav

Thanks for getting in touch. I tried removing and reinstalling all Microsoft Visual C++ Redistributable and this did not solve the issue.

Is there anything else which you could advise?

Many thanks

Anthony Corns

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[Illustrator Discussions]<> Re: Problem starting up Illustrator<>

Hello @anthonycorns<>,


If repairing the Microsoft Visual C++ Redistributables did not help, kindly try the following steps to reinstall the Microsoft Visual C++ Redistributable and checking if it helps:

- Close all Adobe apps

- Uninstall all currently installed Microsoft Visual C Redistributable packages

- Install the latest Microsoft Visual C Redistributable package from here: (https://adobe.ly/3FeG6ys)

- Relaunch Illustrator

Also, check for any pending OS updates and install them to see if it helps.

Looking forward to hearing from you.

Anubhav

Hello @anthonycorns,

If repairing the Microsoft Visual C++ Redistributables did not help, kindly try the following steps to reinstall the Microsoft Visual C++ Redistributable and checking if it helps:

- Close all Adobe apps

- Uninstall all currently installed Microsoft Visual C Redistributable packages

- Install the latest Microsoft Visual C Redistributable package from here: (https://adobe.ly/3FeG6ys)

- Relaunch Illustrator

Also, check for any pending OS updates and install them to see if it helps.