Problem with '砧丸明Katura StdN' font. Illustrator operating in 'Safe mode'? Font persists.

Question

Got this weird window saying I have a problem with '砧 丸明Katura StdN' and Illustrator 2024 has to run in 'Safe Mode' what ever that is? I dont remembver opening this font. I did a search and its one of Adobes Fonts. I opened Adobe Fonts in my browser and thsi font was active. I've deactivated the font and then did a complete re-start of my mac. I then opened Ilustrator 2024 and got  the same window about this dodgy font. Anyone know what I can do to resolve this? Seems oidd that the issue is an Adobe font casuses an issue with Adobe Illustrator?

richardesignerUK · Accepted Answer

Hi Bill,

Thanks for yopur reply. I think you must be right about it being an OS issue. I installed the latest Apple OS update and surprise surprise that problem/error window went away. All back to normal. I was also having an error with Adode 2025 crashing at startup (which I trouble shooted and found was one small text box). This error has also disappeared.

Bill Silbert · Answer

Adobe Fonts would not automatically get installed as a system font on a Mac. I looked on my own Mac and the font is not installed as a system font on my version (English Language). It sounds possible that the version of the font that you're having a problem with may be a duplicate that has somehow been installed in the system's font folder. What is the suffix of the version that you're seeing in your system fonts? System fonts will usually have the suffixes .ttf, .ttc or .otf. Try removing the font manually from the system font folder (if the computer allows it) and then restart the computer. You may have to trash the file completely to see if the problem is fixed.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded