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Participant
February 27, 2024
Question

Problem with PDF export in every setting except Illustrator Default

  • February 27, 2024
  • 2 replies
  • 468 views

Hi everyone, i wanna ask.

 

Why my Illustrator always getting problem with export to PDF.


First i installed the latest version, then when i export my work to PDF, it always get something like missing item, an image gone, broke pattern, a line text gone. 

it always happen when i export to PDF in all setting especially high quality print, except the Illustrator Default. The Default one was no problem but the file size is too big. 

 

Then i tried to install 2023 version and it problem is still there.

 

is there any solution for this problem?

 

Thank you

 

This topic has been closed for replies.

2 replies

RvdT
Legend
February 28, 2024

How do you create your pdf from illustrator? Save as, Print?

I always use InDesign to get smaller filesize pdfs.

Try placing tha .ai in InDesign and then pdf-ing with the preset 'Smallest File Size'. Use 'Press Quality' if you need high-res images.

 

 

Don't know why your illustrator is not pdf-ing right.

Monika Gause
Community Expert
Community Expert
February 27, 2024

Which application are you using to open the PDF?

If not Acrobat, try that.

Participant
February 27, 2024

i tried open it in Acrobat, PDF viewer, in a smartphone also, get the same result

Monika Gause
Community Expert
Community Expert
February 27, 2024

So you are only seeing this on your smartphone?

Please use Acrobat Pro on the desktop. If it is still wrong, then there is a need to investigate. But a smartphone is not a suitable device for preflighting a PDF.