Problema con el rendimiento de illustrator

Question

Tengo problema el cual cuando abro illustrator 29.2.1 y google chrome se empieza a alentar mi pc, me doy cuanta por que el puntero empieza a ir muy muy lento yse empieza a trabar y dudo que sea algo de la ram por que yo tengo 128gb de RAM y solo me pasa cuando esta abierto illustrator por que cuando lo cierro empieza atrabajar normal mi pc

Anubhav M · Answer

Hello @4lbert,Would you mind trying the suggestions shared in this help article (https://adobe.ly/42KnCzH) and let us know if they help? If the problem persists, kindly share more details like the exact version of the OS, system report (Windows / macOS), if this happens when you have a file open or using a specific tool/feature, and a small screen recording of the problem so I can investigate further.Looking forward to hearing from you. Anubhav

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded