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carlos_correa5537
Participant
March 27, 2025
Question

PROBLEMA CON MIS APPS - Error 12013

TENGO MI SUSCRIPCIÓN ACTIVA Y DESDE EL DÍA DE HOY MIS APPS NO ABREN Y ME TIRAN UN ERROR 12013 Y YA NO SÉ QUE HACER, LAS INSTALÉ DE NUEVO Y NADA Y TODO CON MI SUSCRIPCIÓN ESTA AL DÍA, EL ULTIMO PAGO FUE ESTE MES

    1 reply

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    March 27, 2025

    Hello @carlos_correa5537,

    Could you try the suggestions shared in these help articles (https://adobe.ly/4hQqwXB) (https://adobe.ly/4i7JA3T) and then relaunching Illustrator to see if it helps?

    Looking forward to hearing from you.
    Anubhav

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