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New Christmas
New Christmas
Participant
April 21, 2018
Question

Проблема с запуском Illustrator

  • April 21, 2018
  • 2 replies
  • 253 views

Работал в версии 2017. Обновился до последний версии 2018. При открытии документа или обычном запуске программы открывается окно/документ и через 5-10 секунд приложение закрывается.

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2 replies

Srishti_Bali
Srishti_Bali
Legend
May 8, 2018

Hi there,

I would like to know if the steps suggested by Monika worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
April 21, 2018

Try and reset the preferences

Try and reset the OOBE folder as described in here: Illustrator crashes on startup

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