Problemas con el programa

Forum|Forum|3 years ago
February 10, 2023
2 replies
257 views

Hola, buenas noches. a alguien le ha pasado que el programa de ilustrador se les cierra de la nada y no les deja mas que unos 2 minutos, ya desintalé y instale de nuevo el programa llevo dos dias con este problema AYUDAAAAA!

This topic has been closed for replies.

Anubhav M

Community Manager

Hello @GustavoDmz_,

We understand how frustrating it can be to experience crashes. If you're using a Wacom Tablet, we recommend trying an older version of the driver (6.3.46-2) to see if it resolves the issue.
If not, please follow the steps in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and let us know your observations. Also, kindly share the crash report using the steps in this article (https://helpx.adobe.com/illustrator/kb/crash-next-steps.html) and use the same email account as your community account for quick tracking. We appreciate your time and efforts in resolving this issue.

Looking forward to your response.

Thanks,

Anubhav

EzeC

Participant

Buenas tardes, saludos desde Argentina, estoy con el mismo inconveniente volvi a la versión 26.0.0 y el problema persiste (cierre automático). Adjunto print de pantalla con el cartel que arroja

Monika Gause

Community Expert

Please tell us the version and system information. Also: the hardware specifications. Is a Wacom attached? In that case: please try and downgrade the driver. There are currently issues with their latest driver.

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