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Participant
November 3, 2022
Question

Problemas diversos

  • November 3, 2022
  • 3 replies
  • 342 views

Existe ou poderá existir alguma incompatibilidade entre ficheiros criados no illustrator para mac OS que depois sejam abertos no illustrator para windows ? Poderá isto ser causa de lentidão na abertura dos mesmos?

O que pode causar lentidão na abertura de ficheiros com mais de 300MB no illustrator?

 

Obrigado!

 

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3 replies

Anubhav M
Community Manager
Community Manager
December 1, 2022

Hello @sorisa_it,

 

Sorry to hear about this experience and for the late response. I hope the suggestions shared by sishamIAGD and Mike helped resolve the problem. If not, kindly share the file here or via DM by following the steps shared in this community post (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531) so we can check it on our end.

 

Looking forward to your response.

 

Thanks,

Anubhav

Mike_Gondek10189183
Community Expert
Community Expert
November 3, 2022

Files should not be over 300mb in Illustrator., so first would work on that Do a save as and turn off PDF Compatible. The default is on, but you never need that unless you place in  InDesign or After effects

 

Also when placing images is almost always better to link so a copy of the high res bitmap is not embedded in the file. 

 

After that I would look at

  • are the links being found
  • are the fonts working properly, or some corrupt or old type 1 font
  • are there any troublesome characters in the links filenames such as colon or slashes

 

sishamIAGD
Community Expert
Community Expert
November 3, 2022

There shouldn't be any problems. Are you using the same versions of illustrator? 300mb files are quite large so they may take a longer time to open depending on what setup you have..?