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A
Anonymous
December 30, 2025
Question

Problème nuancier

  • December 30, 2025
  • 1 reply
  • 270 views

Bonjour,

Depuis les mises à jour 2026 je n'ai jamais eu autant de bug sur adobe... illustrator bloque et ne veut plus changer une simple courbe, j'ai des problèmes sur le nuancier qui ne veut pas supprimer certaine nuance, lorsque l'on double clique dessus il n'y a pas la fenêtre qui apparait et tout d'un coup oui. Et quand on importe un logo de illustator vers indesign avec des tons directs, ceux-ci ne s'importe plus dans le nuancier indesign. C'est une cata... vivement qu'ils refassent une mise à jour...

Avez vous eu les mêmes problèmes, et avez-vous trouvé une solution?
(j'ai du coup copier coller deux carrés avec les tons direct dans indesign mais bon c'est pas pratique)

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
December 30, 2025

Hello @Claire37360428t8xb,

I'm sorry to hear about your experience. Could you please share more details, such as the exact version of the OS/Illustrator installed, as well as a brief screen recording of your exact workflow and the problem, so we can review this with the team?

For help with Illustrator freezing, please try the suggestions in this article (https://adobe.ly/49dj32u) and share your observations.

Looking forward to hearing from you.

Anubhav

A
Anonymous
December 30, 2025

Thank you very much for your quick reply.

Regarding the versions, I am using Illustrator v30.1 and InDesign v21.1.

Here is a short screen recording showing the issue: when I double-click on a color swatch, nothing happens. After several attempts, the window eventually appears, but the behavior is very inconsistent.

I hope this helps you understand the problem better.

Thanks again for your support!

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
December 30, 2025

Hi @37360428,

 

Thanks again for sharing the video. From what I can see, this is happening in the Illustrator window, and the swatches don't seem to respond or get removed consistently when you try that. Please correct me if I've misunderstood your workflow.

To rule out preference corruption, could you try manually resetting Illustrator preferences using the steps here:
https://adobe.ly/49hC5VC
You can also follow this short video for the manual reset:
https://adobe.ly/3MUyLrX

It would also help to sign out of the Creative Cloud desktop app, sign back in, and then relaunch Illustrator to see if that improves the behavior.

For the spot colors not appearing in InDesign when placing Illustrator files, please try the suggestions in this thread and let me know the outcome:
https://adobe.ly/4pjqds3

 

Looking forward to your observation to take this further. 

Abhishek

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