problème zoom souris Illustrator v27.3

Forum|Forum|2 years ago
February 23, 2023
3 replies
1190 views

depuis aujourdhui et la mise à jour, il y a un probleme avec le zoom de la souris, il est tres tres rapide (jai verifié sur photoshop il n'y a pas ce probleme)

quelqu'un a-t-il également ce souci ?

This topic has been closed for replies.

Correct answer Anshul_Saini

Hello @julien.cdf,

I am writing to provide an update on the issue with zoom not working correctly in Illustrator.

We highly recommend updating to the latest version of Illustrator (v27.3.1), as we have released an update that aims to address this problem. If you still experience issues with the mouse wheel or Magic Mouse zoom after updating, please feel free to reach out to me directly for further assistance.

Best,

Anshul Saini

Anshul_Saini

Correct answer

Community Manager

Hello @julien.cdf,

I am writing to provide an update on the issue with zoom not working correctly in Illustrator.

We highly recommend updating to the latest version of Illustrator (v27.3.1), as we have released an update that aims to address this problem. If you still experience issues with the mouse wheel or Magic Mouse zoom after updating, please feel free to reach out to me directly for further assistance.

Best,

Anshul Saini

J

julien.cdfAuthor

Known Participant

Hi Anshul Saini,

I just downloaded the last version, v27.3.1 and the problem seems to be solved.

THX !

Julien

J’aime

Anshul_Saini

Community Manager

Hi @julien.cdf,

We understand your frustration and apologize for the inconvenience caused by the broken mouse wheel zoom in Illustrator v27.3.

We are able to replicate the issue in-house and have logged a bug with our product team. We're currently working on a fix and will keep you updated on the progress.

In the meantime, would you mind upvoting the UserVoice (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/46335589-mouse-...) to help us prioritize the issue and stay tuned for updates?

As a temporary solution, you may roll back to the previous version (v27.2), where the mouse wheel zoom works fine.

We appreciate your patience and understanding while we work to resolve this issue.

Thanks,

Anshul Saini