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Tarek Elsayed
Inspiring
August 18, 2024
Answered

Problems creating Artboards with mouse - Illustrator 28.6 | Windows 11 23H2

  • August 18, 2024
  • 2 replies
  • 2358 views

Used to be able to double click an object to create artboard that fits it

But I can't do this in the last version of illustrator 

double clicking with the artboard tool does nothing

 

How do I enable it or fix it?

    Correct answer Tarek Elsayed

    Hello @Tarek Elsayed,

    We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav


    Hi, sorry for the late reply.

    I was away for a few days and when I came back, I found ou everything is working normally 🙂

    I'm not sure what happened but I'm glad that it works fine again.

    Thanks you all for your time.

    2 replies

    T
    Timothy24991730x017
    Participating Frequently
    February 12, 2025

    Have this issue as well in Illustrator 29.2.1

    T
    Timothy24991730x017
    Participating Frequently
    February 12, 2025

    Turning off "View > Smart Guides" and clicking the object with artboard tool created an artboard for me also.

    T
    Tarek ElsayedAuthor
    Inspiring
    February 12, 2025

    Yeah, 5 months later and I still get the same issue.

     

    Although it's a new PC with different specs, new operating system, new adobe account and subscription, and new illustrator version. So it's definitely adobe-side bug. 

     

    And also yeah, turning off smart guides "fixes" it for some reason. 

     

    Also, when smart guides are on, but no smart guide is active/detected, it works fine for me. 

    Rene Andritsch
    Community Expert
    Rene AndritschCommunity Expert
    Community Expert
    August 18, 2024

    Still works for me on AI 28.6 on macOS 14.5. What version of Illustrator and operating system are you using?

    T
    Tarek ElsayedAuthor
    Inspiring
    August 18, 2024

    Thank you Rene for taking the time to help me.
    I'm using AI 28.6 and Win11 23H2

    Rene Andritsch
    Community Expert
    Rene AndritschCommunity Expert
    Community Expert
    August 18, 2024

    Maybe try to restart Illustrator with resetting the preferences. Check this thread: https://community.adobe.com/t5/illustrator-discussions/how-to-reset-illustrator-preferences/m-p/10602277

    If you have some user defined settings already make sure to make a copy of those.

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