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Inspiring
Mar 29, 2020 9:56 PM UTC
Answered

Problems rotating shapes in Illustrator

Sometimes I start Illustrator and everything is fine. I create a circle....or square and I can rotate like normal. Other times, I can only expand or contract the shape. The arrow option to rotate will not show up. If it is an object that I have placed on the artboard, I never have any problem rotating. It seems to only be shapes I create with the shape tools. I have reset my preferences but to no avail. Thanks for your help.

 

Sincerely,

My Sanity

 

{Renamed by MOD}

SouthernRustCorrect answer
Inspiring
Jun 17, 2020 7:44 PM UTC

ANSWER: I worked with tech support today for about an hour and we got it figured out, so I hope this works for everyone else. I have a 4k display on this computer. I had the set to 250%. Once we changed it to 225%, the arrows came back. You will have to restart Illustrator, but it worked. Hope it works your you!

35 replies

Monika Gause
Community Expert
Community Expert
Mar 30, 2020 12:00 AM UTC

Your file doesn't download. Does View > Show Bounding box help?

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Inspiring
Mar 30, 2020 10:11 PM UTC

Thanks for your reply. The bounding box is there. I can scale up and down. The arrows show up to scale, but the arrow to rotate does not show at all. It does if I have drawn a shape with the pen tool or if I have placed an object on the artboard.

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Monika Gause
Community Expert
Community Expert
Mar 30, 2020 11:14 PM UTC

Move the selection tool around a little bit? Until it catches the rotation cursor?

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