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Participant
Aug 5, 2025 8:05 PM UTC
Question

Problems when saving files in Illustrator on macOS

Hi

I keep getting this pop up message when I try to save a file after I recently saved another file.

Does anyone know what this means/how to resolve the issue?

 

Thanks!

30 replies

Participant
Aug 5, 2025 8:08 PM UTC

I forgot to mention that I just updated to the latest version of illustrator, 29.7

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Anubhav M
Community Manager
Community Manager
Aug 5, 2025 10:39 PM UTC

Hello @Alexisbaer,

I'm sorry to hear about the trouble you're having. Our team has pushed an update to Illustrator 29.7.1, which should help alleviate this problem. Would you mind updating Illustrator and letting us know if it helps?

Looking forward to hearing from you.

Anubhav

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elmarbruelhart
Participant
Aug 8, 2025 6:58 AM UTC

Hi

I have the same problem, even with version 29.7.1.

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