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Tom27874107lp1z
Participant
May 14, 2026
Question

Problems with Viewport glitching - Illustrator on Windows

  • May 14, 2026
  • 1 reply
  • 39 views

Viewport glitches on the border of the screen, weird black or white artifacts. Looks like there is some delay of redrawing in the viewport. It appears in every document, when moving with hand, zooming in/out. It is very annoying for the workflow. I´m posting a video how the glitch look like.

When switch to CPU, artifacts are gone, but it doesn´t solve the core of the problem, also you cannot use dynamic zoom with the CPU...

black rectangle glitch on the border of the viewport when zooming, moving

Illustrator version 30.4.

Nvidia rtx 5080

595.79 studio driver

 

    1 reply

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    May 14, 2026

    Hello @Tom27874107lp1z



    I'm sorry to hear about your experience. Would you mind performing a clean reinstallation of the GPU(s) drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/4wuPILA) and checking if it helps?

    If the problem persists, try running Illustrator under a different administrator account (Windows) and share your observations.


    Looking forward to hearing from you.

    Anubhav

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