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October 12, 2017
Question

Re: Illustrator CC 2017 frequent crashes

  • October 12, 2017
  • 1 reply
  • 162 views

Hi, I'm using Illustrator on windows 10, never had a issue. I cant even open illustrator now, it just hangs, does anyone have a solution for a pc?

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    1 reply

    Srishti_Bali
    Legend
    October 13, 2017

    Hi adeebd,

    As per your query Illustrator hangs on launch. Could you please share a screenshot of the flash screen where it hangs?

    Also, please try resetting preferences and check how it works. For details click here:  How to set preferences in Illustrator

    Regards

    Srishti