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lynng90981661
Participant
April 11, 2019
Question

Re: Illustrator won't quit

  • April 11, 2019
  • 3 replies
  • 250 views

I am having the same problem. I can't quit out of the software on my MacBook Pro.

Lynn

    This topic has been closed for replies.

    3 replies

    jane-e
    Community Expert
    Community Expert
    April 11, 2019

    Hi Lynn,

    Can you Force Quit by holding Option + click on the Illustrator icon in the Dock?

    Jane

    Srishti_Bali
    Legend
    April 11, 2019

    Hi Lynn,

    We are so sorry to hear about this issue. I would request if you can share a few more details like:

    • OS (Exact version of MAC)
    • Exact version of Illustrator
    • Is it happening while working on a specific file?
    • Where the files are saved(Network Drive/ System HDD/ Shared Folder on System /External HDD)?

    Regards,

    Srishti

    Monika Gause
    Community Expert
    Community Expert
    April 11, 2019

    lynng90981661  schrieb

    I am having the same problem. I can't quit out of the software on my MacBook Pro.

    Lynn

    So you have version CS3?

    If not, please create a new thread and post your system details and exactly what you are doing? Is it just the shortcut or also the menu? What happens - a crash? Just nothing? A warning?