Re: The document could not be saved. The file may be read-only, or another user may have it open. Please save the document with different name or in a different folder

Question

I have the same issue, but only with CS5.5 when I'm using Illustrator. It drives me MAD as I have to then have multiple files and remember which one I really am using/working on. There needs to be a fix for this. I didn't have the issue until Win 10 and just a few months ago. I haven't had the issue with my CS6 versions...yet. PLEASE provide an update to fix this. I am in IT and have checked all permissions, no preview panes...nothing is wrong or abnormal, it just won't let me save over a file.

Mike_Gondek10189183 · Accepted Answer

5.5 with win 10, not a good decision for an amateur, and you work in IT

Older versions of Adobe Illustrator system requirements

You cannot expect expect an older application that has never been updated for a newer OS, to run smoothly. You will need to downgrade you OS or upgrade Creative suite, or live with this issue and possibly more.

Om Nath Jha · Answer

Hi HsSrvnt,As suggested by Mike, CS 5.5 is a very old product and it was never designed or tested on newer OS like Windows 10.You are facing issues because of the compatibility between the app and the OS. I am afraid, updates for CS product would not be released in future. You can either upgrade to CC or downgrade the OS.Regards,Om

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