Participant

Answered

Re: There is not enough memory to process the appearance of an object

Forum|Forum|7 years ago
November 13, 2018
9 replies
22528 views

I'm getting the same error message. New document, 100 x 100 mm blank. After the error message all options are greyed out, even Quit.
CC 2018 latest updates, macOS latest version all up to date. 2017 MacBook Pro.

Correct answer bradd4718607

I found something that actually worked for me. I'm on a Mac so I can't say how this might work for the rest of the world, but I found that the Workspaces preferences were not updating correctly and that trashing it made everything function again. If that doesn't do it, try removing the Modified Workspaces preferences and replacing them one at a time until you get the memory error again.

Rick E Johnson

Inspiring

I started having the same problem and resetting workspaces didn't work for me. The error always happened when I opened a new blank document, then chose a drawing tool such as Pen or Rectangle, so I deleted the predefined graphic styles and pattern swatches I was unlikely to ever use and set a few other styles to what I typically use. Then I saved that as a new document profile as described here:

https://www.rockymountaintraining.com/adobe-illustrator-cs5-setting-new-document-profile-defaults/

The article is kind of old, but it still works, and I haven't seen the error since I've started using the custom new document profile.

runninghead_design

Inspiring

Also on a Mac- I just found that Reset Workspace freed it up, while other Menu items were greyed out and Quit was not possible this simple option still worked and may be a lot easier than trying to look under the hood for preference files.

A

aDreamingTwig

Inspiring

I figured my out as to being the Suitcase extension. I just pulled it and it's working for now. I know that Suitcase was just updated, but even the update didn't help. So I'm going without the extension and will see what happens.

S

scottkCP

Participant

So this bug has been kicking around all year, but only two of the people who experienced it reported it as a bug, so I expect it's unlikely to get fixed...

https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/36618856-there-is-not-enough-memory-available-to-process-th

T

tinymill

Participant

For me, it's also happening just in the past two weeks. I reinstalled Illustrator and it works until --- I try to open the graphic styles window, I get the out of memory error. Using latest version of Mojave and Illustrator.

Srishti Bali

Community Manager

Hi All,

Thanks for reaching out. As per your query, Illustrator gives you memory error the moment you open the Graphic Styles window (Window > Graphic Styles). I would need a few more details as mentioned in my comment above:

OS and version of Illustrator
Screenshot of the error and Activity Monitor.
Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently.
Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? You can upload it to the creative cloud and share the download link.
Does resetting Illustrator Preferences (https://helpx.adobe.com/in/illustrator/using/setting-preferences.html) help resolve the issue? Please do take a backup of the same before trashing them and share it with us. You can zip the folders, upload it to creative cloud and share the download link.

Regards,

Srishti

D

danielw9431967

Participant

Thanks for your very helpful post!!! Graphic Styles is the culprit. As soon as I closed that window, all was good (for now, anyway). I am running on High Sierra.

dorjeetsetan

Participant

I am also getting the same message. I have the latest version.

B

bradd4718607Correct answer

Inspiring

I found something that actually worked for me. I'm on a Mac so I can't say how this might work for the rest of the world, but I found that the Workspaces preferences were not updating correctly and that trashing it made everything function again. If that doesn't do it, try removing the Modified Workspaces preferences and replacing them one at a time until you get the memory error again.

A

anlcr

Participant

same error... version 22.1 worked for me. Ai stuck even create new document screen.

Srishti Bali

Community Manager

Hi there,

Sorry about this error. Please install the latest update 23.0.1 and let us know if that helps.

Regards,

Srishti

MichaelCluff

Participating Frequently

I'm facing the same problem with the current build, sadly.

Srishti Bali

Community Manager

Hi Michael,

We are extremely sorry to hear about this. I would request if you can share a few more details like:

Operating System(Exact version of Windows/MAC)
Is it happening with a particular document or with all the documents?
Could you please confirm where the files are saved(Network Drive/ System HDD/ Shared Folder on System /External HDD)?
Screenshot of the error.
Try resetting preferences for Illustrator: How to set preferences in Illustrator

Important: Resetting preferences will remove all the custom settings and Illustrator/Indesign will launch with default settings.

Regards,

Srishti

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