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J
janepell
Inspiring
January 21, 2019
Answered

"Recent files" never shows recent

  • January 21, 2019
  • 3 replies
  • 3296 views

I do get a lot of crashes but there are many times that I don't. Yet, the "Recent files" opening screen never shows recent files. In fact, it includes such old files that I haven't opened in a long time, but doesn't show the most recent ones.

The drop-down list of "open recent' is similarly flawed in that it never shows the most recent.

Is there an explanation and/or fix for this problem?

Thank you.

    This topic has been closed for replies.
    Correct answer intelligent_neighborsFA21

    Hi,

    Like Monika says, if you crash, it's very possible that your preferences are reset the previous version.

    My advice. Try to reset your preferences: here is a link to know how.

    How to set preferences in Illustrator

    If those crashes persist, try to uninstall and reinstall Illustrator. And also there, reset your prefs after installation.

    Remove or make as many fonts as you can inactive.

    Make a file: a dummy file and save it.

    Quit Illustrator and reopen it. You will see that you have recent files.

    Good luck.

    Patrick

    3 replies

    Srishti_Bali
    Srishti_Bali
    Legend
    January 21, 2019

    Hi Jane,

    Sorry to hear about this. As Monika mentioned, if the files are on removable media, they won't be listed. Could you please confirm where the files are saved(Network Drive/ System HDD/ Shared Folder on System /External HDD)? What happens when you save a file on Desktop and then close it, does it shows in recent files?

    Regards,

    Srishti

    I
    intelligent_neighborsFA21Correct answer
    Inspiring
    January 21, 2019

    Hi,

    Like Monika says, if you crash, it's very possible that your preferences are reset the previous version.

    My advice. Try to reset your preferences: here is a link to know how.

    How to set preferences in Illustrator

    If those crashes persist, try to uninstall and reinstall Illustrator. And also there, reset your prefs after installation.

    Remove or make as many fonts as you can inactive.

    Make a file: a dummy file and save it.

    Quit Illustrator and reopen it. You will see that you have recent files.

    Good luck.

    Patrick

    J
    janepellAuthor
    Inspiring
    January 21, 2019

    Thanks, I will give this a shot.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 21, 2019

    If Illustrator crashes on Quit, then the preferences file might not be written correctly.

    Also Illustrator lists only the files it can access, so if the files are on removable media, they won't be listed.

    J
    janepellAuthor
    Inspiring
    January 21, 2019

    Interesting to know about remote files. That's not the case here.

    The first point makes sense. Maybe I'm just not paying attention to just how often Illustrator freezes.

    But I feel like even when I choose to quit it, it still won't retain the recent files.

    Maybe the real problem here is just how often it does freeze and I have to force quit.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 21, 2019

    janepell  schrieb

    Interesting to know about remote files. That's not the case here.

    It's not only remote ones. It might also be on a hard disk that's not completely loaded when Illustrator launches.

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