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matth29187910
matth29187910
Participant
March 26, 2022
Answered

Recently noticing errors when moving objects around in Illustrator, especially while holding shift

  • March 26, 2022
  • 2 replies
  • 2132 views

Recently noticing errors when moving objects around in Illustrator, especially while holding shift, and especially when zoomed in. Im trying to design logos, working with moving objects to create shapes and the object keeps clicking back to where it was before I moved it and its making this popping noise, twice, every time. It is super frustrating and has only been happening recently. Anyon else experiencing it? Driving me nuts!!

    This topic has been closed for replies.
    Correct answer Anshul_Saini

    Yes the new update just brought this issue back for me too!!!


    Hi All, @matth29187910 @MonogramCreative 

     

    We are sorry for the trouble. This issue appeared earlier in v26.1 and later got fixed in v26.2.1, but it has resurfaced again.

     

    The product team is aware of the issue & they have identified the issue and currently working on a fix. I would request you to upvote this UserVoice for updates and stay tuned for the updates.

     

    In the meantime, you may install the older version of Ai v26.3.1.

     

    Thanks & Regards,

    Anshul Saini

     

    #Marking it correct to highlight

    2 replies

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    April 5, 2022

    Hi @matth29187910,

     

    We are sorry for the trouble. This issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to update and let us know if the issue persists.

     

    Regards,

    Anshul Saini

    M
    MonogramCreative
    Participant
    August 9, 2022

    Hi, this is still happening. I'm running illustrator 26.4.1 on Monterey 12.5. How can I stop this please?

     

    matth29187910
    matth29187910Author
    Participant
    August 9, 2022

    Yes the new update just brought this issue back for me too!!!

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      March 26, 2022

      Which Illustrator version and which system exactly is it?

       

      There are some known issues with Monterey 12.3 and a Magic mouse.

      matth29187910
      matth29187910Author
      Participant
      March 26, 2022

      Oh no! I didnt know that. I am using Monterey 12.3, Adobe Illustrator CC 26.1, and a Magic Mouse 2. This must be a new issue, right?

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      March 26, 2022

      It has emerged with the update of both Illustrator 26.1 and Monterey 12.3

       

      Does it work better with a different mouse?

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