'Recolour artwork tool' has stopped working

Question

Hi all! The 'recolour artwork tool' has stopped working.... I have clicked on the vector that I want to colour match to a swatch book. Everytime I try it changes the vector to a grey colour. This started a couple months ago, it used to work perfectly. I have clicked on a vector not a jpeg… Can anyone tell me how to fix this? have I changed my settings?

Selected the object, selected the colour library, chose the PANTONE swatch library.

Normally the vector changes to a colour in that swatch library, however it is changing to a grey colour

Joely10623436 · Answer

Hi – where and how did you get the «PANTONE» Library?
And also, what Illustrator version on Windows are you using?

It worked on my side with a random color.
PS: Pantone and Adobe went seperate pathes years ago. Since then, no official Pant. Libraries in a single Adobe product.

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