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rumieu
rumieu
Participant
May 14, 2024
Question

Recover aid file

  • May 14, 2024
  • 1 reply
  • 222 views

by any chance some one can help me recover an "aid" file ? 

illustrator crashed when working with charts and infographics...and lost a lot of work time....
i know i know i know - save often and such - but i've lost some drawings that are dificult to recreate from scratch

I've saved from the recovery data folder (the autosave was on),
the aid file is no opening (and deleting it self) when i try to recovery it opening on illustrator

if you think you can help let me now and i send the file via DM 
Thanks!  ❤️

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
May 14, 2024

@Anubhav M can you please try and help?

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    June 14, 2024

    Hello @rumieu,

    I'm sorry to hear about your experience and for the delayed response. Would you mind sharing a link to a sample file after uploading it to Dropbox/Google Drive/etc. so we can check it on our end? Although we cannot guarantee a successful recovery, we will try our best to do so.

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

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