Recovering a file after power went out & data was not recovered...

Forum|Forum|5 years ago
December 14, 2020
2 replies
427 views

Hi -

My power went out and my illustrator file was no where to be found upon relanching the software (illustrator). I also wasn't asked to recover any data upon relaunch of the program. Is there anyway I can recover my work? I'm working in OS. Thanks!

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Srishti_Bali

Legend

Hi there,

Sorry about the delay. We understand how frustrating crashes can be. We have consolidated the most popular solutions that help in fixing these issues and also, how you can recover unsaved documents after a crash. Please check this help article for more details.

If you still need help, feel free to reach out, we'd be happy to help.

Regards,

Srishti

Monika Gause

Community Expert

Probably not.

A power outage can break basically anthing ona computer. Including the harddisk or the computer itself.

So saving backup copies is crucial despite recovery functions.

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