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Participant
Jul 3, 2026 3:51 PM UTC
Question

Remember the days when Illustrator wasn't garbage and you didnt have to quit the app about 10 times a day

colour library stops working at least once a day and relink button stops working all the time so I have to quit the app and then it all works again, 

Actually handing over money to adobe  for this garbage 

    3 replies

    Abhishek Rao
    Community Manager
    Community Manager
    Jul 3, 2026 5:15 PM UTC

    Hi @Michaeldesign,


    Thanks for reaching out sorry to hear you're experiencing this. Could you please let us know your Illustrator version (Help > About Illustrator), your operating system and version, whether this happens with all documents or only specific ones, and whether the linked files are stored on a local drive, network drive, or cloud storage?

    In the meantime, please try resetting your Illustrator preferences (after creating a backup): https://adobe.ly/4gl5LGl, run Illustrator as Administrator (Windows) by right-clicking and selecting the 'Run as Administrator option', test in Safe Mode (Windows: https://adobe.ly/44aJpjI | macOS: https://adobe.ly/4f15INK), and check whether the affected artwork is linked or embedded in the Links panel.


    Please let us know how it goes, and we'll be happy to investigate further.

    Abhishek

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    Participant
    Jul 7, 2026 12:01 PM UTC

    version 30.6 

     

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    Anubhav M
    Community Manager
    Community Manager
    Jul 16, 2026 2:13 PM UTC

    Hello ​@Michaeldesign 

     

    Are you still having trouble with this? If yes, kindly try the suggestions Abhishek shared earlier to see if they help. If the problem persists, kindly confirm the installed OS version along with a brief screen recording of the issue, so we can look into this further.

     

    Looking forward to hearing from you.
    Anubhav

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