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Participant
August 27, 2026
Question

Remove Background won't work and keeps saying its in high demand and to wait. But I have been waiting, do we know how long this will last?

  • August 27, 2026
  • 2 replies
  • 15 views

Every time I click remove background it won't do it and says it's in high demand and to wait and try the prompt soon. Is anybody else experiencing this or is it just my computer? Is there something I can do?

    2 replies

    Anubhav M
    Community Manager
    Community Manager
    August 28, 2026

    Hello ​@MyFaithHome 

     

    I’m sorry to hear about your experience. I hope the problem is resolved by now. If not, kindly confirm the version of the OS/Illustrator installed, along with screenshots or a brief screen recording of the problem, so we can better assist you.

     

    Looking forward to hearing from you.
    Anubhav

    creative explorer
    Community Expert
    Community Expert
    August 28, 2026

    @MyFaithHome Oh, that's bizarre! I know that on my latest version 30.8 (MAC), I have no issues. Granted, I do try to use simple prompts. I would sign out of Creative Cloud and restart your computer. Once it has restarted, you could disable GPU Performance (mine is turned off at the moment), it may give you some relief. Try a simpler prompt.

    m