Repair damaged file

Forum|Forum|3 years ago
September 16, 2022
3 replies
483 views

My friend told me that my file underlying file was corruption that I can not open it, di anybody know what should I do to repair it? This file is very importent. HELP ME PLS.

How to

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Correct answer Anubhav M

Hello YIFAN26144165xfrk,

Sorry to hear about this experience. I hope the suggestions shared by Manan helped resolve the problem. If not, kindly try opening the file in a different application, such as Acrobat, and resave it as a PDF to check if it works.

If the issue persists, kindly share the download link to the file here or via DM so we can investigate further. Although we cannot guarantee a successful recovery, we will try our best to do so.

Looking forward to your response.

Thanks,

Anubhav

Kevin Stohlmeyer

Community Expert

Do you get an error when trying to open? What happens when you try to open that makes you think it is corrupted?

Anubhav M

Correct answer

Community Manager

Hello YIFAN26144165xfrk,

Sorry to hear about this experience. I hope the suggestions shared by Manan helped resolve the problem. If not, kindly try opening the file in a different application, such as Acrobat, and resave it as a PDF to check if it works.

If the issue persists, kindly share the download link to the file here or via DM so we can investigate further. Although we cannot guarantee a successful recovery, we will try our best to do so.

Looking forward to your response.

Thanks,

Anubhav

M

Manan Joshi

Community Expert

The following discussion might help

https://community.adobe.com/t5/illustrator-discussions/damaged-illustrator-file-can-it-be-repaired/m-p/4706993#M15198

-Manan