Request access to this app issue, adobe illustrator

Forum|Forum|7 days ago
February 12, 2026
2 replies
32 views

I purchased a copy of adobe illustrator 2026 (lifetime license)

when launching its saying request access to this app

i also have adobe photoshop installed, this comes from my workplace via creative cloud.

how do i fix the issue for my illustrator? its not from my workplace, i purchased it seperatly and cant get it to launch

Correct answer Manan Joshi

In addition to what @kglad pointed do note that you won’t be able to use apps from two different Adobe ID’s on the same computer without relogin. You will have to login using the appropriate Adobe ID to use the application subscribed via that account

M

Manan Joshi

Correct answer

Community Expert

In addition to what @kglad pointed do note that you won’t be able to use apps from two different Adobe ID’s on the same computer without relogin. You will have to login using the appropriate Adobe ID to use the application subscribed via that account

-Manan