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Om Nath Jha
Om Nath Jha
Legend
March 6, 2020
Question

Resetting Illustrator Preferences made easy!

  • March 6, 2020
  • 2 replies
  • 5601 views

Now you can reset the Preferences to default from within the application. It is a helpful step to fix performance-related issues and corrupt settings.

 

Simply perform the following steps:

 

  1. [Windows] Go to Edit > Preferences > General or [macOS] Go to Illustrator > Preferences > General
  2. Click Reset Preferences.

Note: Before you proceed, create a backup copy of your existing preferences file. Preferences will reset only when you restart Illustrator.

 

 

Check out the Troubleshooting issues with Illustrator Preferences article more details.

 

Feedback and questions:   

Reply to this post to share your feedback on this feature, and any questions you have around using it. Our team of experts here will do their best to assist you.

 

Regards,

Om

    2 replies

    M
    mrussell360
    Participant
    November 5, 2020

    After working on a file for the last two days and saving to my computer constantly, I had reset my preferences and restarted illustrator and my file has disappeared. I can find older versions saved to my computer but not sure why any newer versions I had for the month of November are just not anywhere. I have the 2021 version. Any help would be great!

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    November 6, 2020

    Soyour file is not at the location you saved it?

    Or you can't find it in the menu of recent files?

    M
    mrussell360
    Participant
    November 6, 2020

    The file no longer shows up in recent files or in my computer files on my desktop. It's like they just disappeared.

    Mandy Russell

    (Personal info removed by moderator) 

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    March 30, 2020

    I would strongly recommend making a backup copy of your preference file when it is pristine—when you've got all of your settings established and everything in Illustrator is working as you like it. Then no matter which method you use to reset preferences, replace the preference file that is created with a copy of your pristine version. Make sure you do this with the program closed. When you next reopen Illustrator not only should any preference problems be fixed but all of your favorite settings will be as you like them.

      C
      Cristina25957893cpi9
      Participant
      September 4, 2022

      im having trouble backing up my adobe illustrator preferences to my hard disk. help.

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