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Yen Yi
Participant
November 23, 2020
Question

Retrieving Files

  • November 23, 2020
  • 2 replies
  • 163 views

I had Illustrator files saved on my old desktop, but it had broken and I had to get a new one. I no longer have the desktop and was wondering if I would be able to retrieve those files on my new desktop.

This topic has been closed for replies.

2 replies

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
November 28, 2020

Hi there,

 

Thanks for reaching out. I agree with Manan. For future, I'd recommend saving your file(or create backup) on Creative Cloud. You may follow help article(https://helpx.adobe.com/in/creative-cloud/help/sync-creative-cloud-files.html) to know how to do that.

Hope it helps.

 

Regards,

Ashutosh

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
November 23, 2020

Unless you saved them on a backup drive or cloud storage, I don't see them being retrieved.

-Manan

-Manan
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