Rulers greyed out and not setting

Forum|Forum|4 years ago
September 25, 2021
2 replies
4006 views

Folks,

After mistakenly rotating the artboard and then resetting it to 0 degrees I cannot set the position of the rulers. They are remaining greyed out. When I create a new file I can iuse the rulers fine. Can anybody help?

E

Elisabeth M

Participant

Go to top menu: view/rotate view / 0°

ndcgraph

Known Participant

I just ran into this issues today, and the View -> Rotate View -> 0° worked!

manal shanableh

Legend

just double click on the rotate view tool the rulers will be active, then choose any other tool.

D

defaultm25tuyhzjt9gAuthor

Participant

Hi Manel,

Thanks for your reply. Below are the steps I took, but I got no result. The rulers are not working.

I clicked on the menu expansion dots ... and scrolled down to the rotate view tool (see attached). The tool was greyed out but I hit Shift H and the tool icon appeared. I can't show a screenshot of that Icon becasue that Icon dissapear when you take a screen shot, but the roatate view icon appears. To make sure it worked I rotated the artboard and then set it back to zero degrees.

I've then selected the selection tool and tried to drag the rulers to a new zero position, noting moves, the rulers remain greyed out. I hope somebody can help becasue I can't get anything done with the file until it's resolved. I've attached the file here.

I deleted out the file's contents and placed in a couple of boxes. Maybe it will help with offering a solution.

Thanks

J

D

defaultm25tuyhzjt9gAuthor

Participant

Here's the file with the problem

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