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Participant
August 13, 2017
Question

Salta el error 0x00007

  • August 13, 2017
  • 3 replies
  • 654 views

Hola, como dice el titulo, al abrir o intentar ejecutar Adobe Ilustrator CC salta el error 0x00007, no se muy bien que sucede porque supongo que mi computadora banca el programa y lo corre con decencia. Tal vez esto tenga que ver con que uso Windows 7, no se la verdad

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    3 replies

    Participant
    August 20, 2017

    Muchas gracias, disculpa pero no estaba enterado de que fuera necesario el SP1, ya que la version CS6 de Adobe Flash (Animate) funciona sin este en mi ordenador, reitero, gracias

    Srishti_Bali
    Legend
    August 21, 2017

    Hi nanol,

    It may work sometimes, but application with latest updates will require SP1. Please check the CS6 section of below mentioned  link.

    System requirements | Adobe Illustrator

    Regards

    Srishti

    Srishti_Bali
    Legend
    August 14, 2017

    Hi nanol,

    As per your query you are getting error  0x00007 error while loading Illustrator . In order to solve this issue we would require some more details like:

    Are you using Windows 7 Service Pack 1?

    Exact Version of InDesign?

    Also you may refer to the link mentioned below

    Unable to start Illustrator CS6 64-bit on Windows 7

    Please feel free to ask if you have any further questions.

    Regards

    Srishti

    barbara_a7746676
    Community Expert
    Community Expert
    August 13, 2017

    I don't think it has anything to do with Windows 7 because I am running Illustrator CC on Windows 7 and have never encountered that message.

    There are several videos addressing this issue. One is SOLUCIÓN ERROR "0XC000007B" COLECCIÓN ADOBE CS5 Y CS6 - YouTube If you do a search on this issue you may find a solution.