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Inspiring
March 26, 2025
Answered

Same font, but different between on 2 computers

  • March 26, 2025
  • 1 reply
  • 426 views

Hello everyone,

I have a font problem between several computers. When I use the font sent by the client on my computer with Illustrator up to date, I get the same layout as the client.
However, on several other computers, still with Illustrator up to date, and with the same font file installed: the approach is different and the body seems to be lighter.

I end up with paragraphs where the hyphenation is no longer in the right place...

Do you have any idea why?
The only difference between the machines is the operating system, Windows 10 (for the OK) and Windows 11 (for the light).

Many thanks in advance

Correct answer Damien_83

Thank you for your prompt feedback Anubhav.

On checking the various machines carefully, there were 2 versions of the same typeface ...

One .otf in version 1.100 and the other in version 2.400

By deleting the older one, it's OK.

Sorry for the lost time ^^'

1 reply

Anubhav M
Community Manager
Community Manager
March 26, 2025

Hello @Damien_83,

Would you mind confirming the Font name/foundry you're having trouble with, along with screenshots of the problem compared to the other computer, so I can try and check this on my end?

Looking forward to hearing from you.

 

Anubhav

Damien_83AuthorCorrect answer
Inspiring
March 26, 2025

Thank you for your prompt feedback Anubhav.

On checking the various machines carefully, there were 2 versions of the same typeface ...

One .otf in version 1.100 and the other in version 2.400

By deleting the older one, it's OK.

Sorry for the lost time ^^'