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сергейс38073937
Participating Frequently
September 9, 2021
Answered

"Save As" bad working

  • September 9, 2021
  • 2 replies
  • 725 views

When Im trying to save document with "Save as" Illustrator askes me where I whant to save it: on HD or in the Cloud. There is no option to say "Dont ask me again" and the window with message looks cropped, like this is a bug. How to fix this, people?

 

Illustrator 25.4.1
OS Windows 10 Pro x64
AMD Ryzen 9 5900X
32,0 Gb Operating memory
RTX 2070 Super

This topic has been closed for replies.
Correct answer italosan

Hi, thank you for your reply and for giving us more information. Have you tried uninstalling Adobe Illustrator using the Creative Cloud Cleaner tool?

2 replies

italosan
Community Expert
Community Expert
September 17, 2021

Hi, do you still need help? Has your problem been solved? Keep us updated 🙂

сергейс38073937
Participating Frequently
September 17, 2021

Ok!

сергейс38073937
Participating Frequently
September 17, 2021

The problem didnt solved, yet

italosan
Community Expert
Community Expert
September 10, 2021

Hi, have you tried to reset Adobe Illustrator preferences? Have you checked if there are any updates available for your video card?

сергейс38073937
Participating Frequently
September 17, 2021

Hi, sorry, did not have access to PC. Last updates for video card been installed, always check them with GeForce Experience. I ll try to do what you mean (to reset Adobe Illustrator preferences), if it neccessary, thank you.