Skip to main content
Participant
April 22, 2022
Question

Saved Illustrator Files Missing

  • April 22, 2022
  • 2 replies
  • 224 views

Hello! So something weird happened. I was able to work on these files (marked with an 'x') continuously last night, but for some reason it's vanished from the folder where it should be, but it appears in my Recent files via File Explorer.

 

 

If it were corrupted, it should open Illustrator saying that it was but for this one, it just opens Illustrator, no pop up appears, and the file also doesn't load in. Is there any way for me to fix this?

This topic has been closed for replies.

2 replies

Met1
Legend
April 22, 2022

Check your trash, do a file search on D and C.

Anubhav M
Community Manager
Community Manager
April 22, 2022

Hello @NiceR,

 

Sorry to hear about this experience. I would request you to share a few more details like:

  • The exact version of the OS and Illustrator
  • Since when are you facing this problem?
  • Where is the file located (Internal/External/Network drive)?

 

Additionally, if you can locate the file in Windows Explorer, try copying it onto the desktop and check if you can open it then.

Note: You can try right-clicking on the file under recent and choose the option for Open file location

 

 

Looking forward to your response.

 

Thanks,

Anubhav