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myphotot90307339
Participant
July 27, 2022
Answered

Saving ai file after outline problem

  • July 27, 2022
  • 1 reply
  • 325 views

Dear all,

 

I work saving two versions of my artwork, one in JPG one in AI. When I do the outline and the resave the AI file, the version automatically change like the picture bellow but I can't see it from my computer. It just happens sometimes and I don't know where the problem comes from.

Thanks for your help

This topic has been closed for replies.
Correct answer Anubhav M

Hello @myphotot90307339,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue. I would request you try the suggestions shared by Anshul in this community post (https://community.adobe.com/t5/illustrator-discussions/pngs-linked-in-show-up-in-purple-white-with-yellow-background/m-p/12981956#M323946) and share your observations.

 

Looking forward to your response.

 

Thanks,

Anubhav

1 reply

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
July 27, 2022

Hello @myphotot90307339,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue. I would request you try the suggestions shared by Anshul in this community post (https://community.adobe.com/t5/illustrator-discussions/pngs-linked-in-show-up-in-purple-white-with-yellow-background/m-p/12981956#M323946) and share your observations.

 

Looking forward to your response.

 

Thanks,

Anubhav