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Tuuluuwag
Inspiring
June 19, 2024
Question

Saving mishaps?

  • June 19, 2024
  • 1 reply
  • 122 views

In the past week, there have been 2 times I have saved a document, closed it off for the night and opened the next day to see that 30-40 minutes worth of edits and changes were not saved. I know it sounds easy to say 'make sure you are saving the file' - however, I am OCD with my saves and I know before I closed it that it was saved. 

Has anyone else experienced this?

I am digging into my computer to see if there are any problems, but I have noticed that Illy sometimes takes waaaay too long to open documents or move items, but this is all segregated to just Illustrator and not PSD, PP, INDD or AE.

 

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1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
June 30, 2024

Hello @Tuuluuwag,

Sorry to hear about your experience and for the delayed response. Would you mind sharing more details, like the exact version of the OS/Illustrator and the folder location where your files were stored, so we can better assist you?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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