School Account Login Problem

Forum|Forum|3 years ago
November 8, 2022
1 reply
553 views

Hi There,

I open creative cloud w "school account" (university e-mail). Before I used to open and install other apps (Ai,Psd) but now I changed my laptop and in my new macbook, I can not install all apps. I only can choose "try". I need dowload all of them. Need help. Please see the attachment.

Thanks for your help GUYS.

How to

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Correct answer Anubhav M

Hello @Abdullah Haru2626249885ex,

Sorry to hear about this experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html) and checking if it helps?

If the issue persists, kindly ask your School's IT admin to contact Support for Enterprise (https://helpx.adobe.com/enterprise/using/support-for-enterprise.html) so that we can assist you further.

Looking forward to your response.

Thanks,

Anubhav

Note: Marking correct for visibility

Anubhav M

Correct answer

Community Manager

Hello @Abdullah Haru2626249885ex,

Sorry to hear about this experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html) and checking if it helps?

If the issue persists, kindly ask your School's IT admin to contact Support for Enterprise (https://helpx.adobe.com/enterprise/using/support-for-enterprise.html) so that we can assist you further.

Looking forward to your response.

Thanks,

Anubhav

Note: Marking correct for visibility

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