Scratches and artifacts on Illustrator files while zooming in/ out in Illustrator

Forum|Forum|1 year ago
May 2, 2024
3 replies
809 views

Hi everyone,
As you can see in the videos, there are cracks in the shapes and the appearance of lines in different places, in the Illustrator program, and I do not know if the problem is with the program or the laptop, my Mac Pro Max M2 laptop.
please help me.
Thanks

{Renamed by MOD}

IMG_2721-MOV.zip

IMG_2719-MOV.zip

Performance

Srishti Bali

Community Manager

Hi there,

Apologies for any inconvenience caused. I second the suggestions shared above. It's possible that the issue might be linked to GPU rendering. Please follow the recommendations provided by @hhas01 and inform us of the outcome. Additionally, could you please provide more information about your system and the version of Illustrator you're using?

Best,

Srishti

H

hhas01

Inspiring

Could be Illustrator’s screen drawing being glitchy. Try `View > View using CPU` and see if that makes a difference.

(If this fixes it, you can permanently turn off GPU rendering in `Preferences > Performance > GPU Performance`.)