Scrubby Zoom disable when I placed a grey scale image into Illustrator

Question

I found that the Illustrator will automatically changed to CPU preview when I placed a gray scale image. I believe this deactivated the scrubby zoom feature. Anyone can help? I love scrubby zoom T_T

• Animated Zoom has activated all the time.

Ashutosh_Mishra · Answer

Hi there,

Sorry to hear about your experience. I hope your issue is resolved now. If you still have issues, please share version of OS & Illustrator? Please make sure you have updated your OS & GPU to the latest version.

If you still have issues, we'd appreciate if you can share a small video of your workflow so that we can try to replicate it on our end.

Looking forward to your response.

Regards,

Ashutosh

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded