Scrubby zoom stops working

Question

Scrubby Zoom works when I open up documents, then afterworking for a short while it just gives up and stops. When this happens I just get the draw zoom area feature and Illustrator zooms in to this area.

Why does it stop working, and how can it be permantly fixed?

Affinity Designer never has this issue, why can’t Illustrator just consistently work the way it’s meant to?!

Anubhav M · Answer

Hello @PixelDeluxeI'm sorry to hear about your experience. Would you mind sharing more details, such as the versions of the OS/Illustrator installed, System specs (CPU/GPU/Memory), whether this happens with all files, and a brief screen recording of the problem, so we can better assist you?Looking forward to hearing from you.Anubhav

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