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Inspiring
January 21, 2025
Answered

Second window opens with the file each time

  • January 21, 2025
  • 1 reply
  • 255 views

I used the 'new window' command to work on a file which opened a second window to see the overview of the file while I worked in the first window (both windows tiled). Now, I can't turn off the second window. Each time I open the file, it opens in two windows. How do I revert to one window for the file? I tried shutting down AI and restarting, but it persists. 

Correct answer Ton Frederiks

Lottie, can you try to close the second window.

Then change something in your file, like creating a rectangle and deleting it.

Save the file.

1 reply

Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
January 21, 2025

Lottie, can you try to close the second window.

Then change something in your file, like creating a rectangle and deleting it.

Save the file.

Inspiring
January 21, 2025

Thanks, that seemed to work. I was working on the file, closed the two windows after saving, and now only one opens. 

Ton Frederiks
Community Expert
Community Expert
January 22, 2025

Good to hear that helped.