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LottieGuhl
Inspiring
Jan 21, 2025 10:29 PM UTC
Answered

Second window opens with the file each time

I used the 'new window' command to work on a file which opened a second window to see the overview of the file while I worked in the first window (both windows tiled). Now, I can't turn off the second window. Each time I open the file, it opens in two windows. How do I revert to one window for the file? I tried shutting down AI and restarting, but it persists. 

Ton Frederiks
Ton FrederiksCorrect answer
Community Expert
Jan 21, 2025 10:34 PM UTC

Lottie, can you try to close the second window.

Then change something in your file, like creating a rectangle and deleting it.

Save the file.

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3 replies

Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
Jan 21, 2025 10:34 PM UTC

Lottie, can you try to close the second window.

Then change something in your file, like creating a rectangle and deleting it.

Save the file.

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LottieGuhlAuthor
Inspiring
Jan 21, 2025 11:58 PM UTC

Thanks, that seemed to work. I was working on the file, closed the two windows after saving, and now only one opens. 

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Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
Jan 22, 2025 12:20 AM UTC

Good to hear that helped.

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