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Participant
Dec 1, 2024 7:29 PM UTC
Answered

Selection Tool and Move Tool doesn’t work smoothly V29.0 AND V29.01

I have a problem with the Illustrator program, it does not work smoothly
There is a slowness in selecting any shape, whether by the (selection tool) or (direct selection) 

It is not limited to shapes, even when selecting texts, when I want to select any text, it takes about two seconds to be selected, and if I move the arrow before the two seconds, what I selected moves to another place !!

 

I've really done everything.
At first I emptied the Recycle Bin
I restarted the device
I erased the cashies files
I emptied all the contents of the device into an external hard disk
I deleted the Illustrator and reloaded it

I downloaded Adobe's cleaning tool and deleted all the programs and reloaded them

 

Nothing worked for me, I ended up doing a factory reset of the device !!

And the surprise is that the problem is still ongoing, what more can I do!!

 

I wasted a lot of time and was late in delivering the work that I have to
I'm so upset and I can't work.

 

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Monika Gause
Monika GauseCorrect answer
Community Expert
Dec 1, 2024 11:53 PM UTC

You probably have Magnet installed on the system. Better turn it off.

2 replies

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
Dec 1, 2024 11:53 PM UTC

You probably have Magnet installed on the system. Better turn it off.

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Participant
Dec 2, 2024 1:21 AM UTC

OMG!!!

you are right when I deleted Magnet everything is back as usual thank you !!
I have never seen anyone complain about it before, all Mac users use Magnet !!

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