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Participant
December 1, 2024
Answered

Selection Tool and Move Tool doesn’t work smoothly V29.0 AND V29.01

  • December 1, 2024
  • 1 reply
  • 230 views

I have a problem with the Illustrator program, it does not work smoothly
There is a slowness in selecting any shape, whether by the (selection tool) or (direct selection) 

It is not limited to shapes, even when selecting texts, when I want to select any text, it takes about two seconds to be selected, and if I move the arrow before the two seconds, what I selected moves to another place !!

 

I've really done everything.
At first I emptied the Recycle Bin
I restarted the device
I erased the cashies files
I emptied all the contents of the device into an external hard disk
I deleted the Illustrator and reloaded it

I downloaded Adobe's cleaning tool and deleted all the programs and reloaded them

 

Nothing worked for me, I ended up doing a factory reset of the device !!

And the surprise is that the problem is still ongoing, what more can I do!!

 

I wasted a lot of time and was late in delivering the work that I have to
I'm so upset and I can't work.

 

This topic has been closed for replies.
Correct answer Monika Gause

You probably have Magnet installed on the system. Better turn it off.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
December 1, 2024

You probably have Magnet installed on the system. Better turn it off.

Participant
December 2, 2024

OMG!!!

you are right when I deleted Magnet everything is back as usual thank you !!
I have never seen anyone complain about it before, all Mac users use Magnet !!